FAQ
How are product quality issues handled?
If any product quality issues arise, please contact our after-sales service team promptly. We will provide return, replacement, or repair services based on the specific situation.
How can I contact the after-sales service team?
You can contact our after-sales service team through the following methods: Send an email to 12345649@qq.com. Use the Online Customer Service feature on our website.
What after-sales services does the company provide?
We provide the following after-sales services: Product usage guidance and technical support. Return and replacement services for quality issues. Maintenance and upgrades for customized products.
How long is the delivery time?
Delivery time depends on the product and logistics method, typically ranging from 2 to 4 weeks.
How are logistics costs calculated?
Logistics costs are calculated based on product weight, volume, destination, and shipping method. Specific costs will be detailed in the quotation.
What logistics methods does the company support?
We support sea freight, air freight, and express delivery, and can choose the most suitable logistics solution based on customer needs.
Does the company provide customized products?
Yes, we have a professional R&D team that can provide customized lifting equipment based on customer requirements.
How can I obtain detailed product information?
You can obtain detailed product information through the following methods: Visit the Product Center page on our website. Contact our sales team via email: 12345649@qq.com or WhatsApp: +86 13331286591. Use the Online Consultation feature on our website.
What products does the company mainly produce?
We mainly produce lifting equipment, including hand chain hoists, lever hoists, electric hoists, lifting slings, pallet trucks, hydraulic stackers, and lifting clamps.
What industries does the company serve?
Our products are widely used in industries such as machinery, metallurgy, power, water conservancy, railways, ports, aviation, aerospace, military, automotive, petroleum, and shipbuilding.
Phone/Whatsapp:
Address:
Qingyuan District, Baoding City,
Hebei Province, China
Mobile website
